Terms, refunds and privacy
These are the rules for the paid plans of PreflightClips, the clip checker at preflightclips.com. The free tools need no account and are covered by the privacy part only.
Who runs it: ST, Poland.
Contact: preflightclips@gmail.com. Questions about a payment, a refund, a lost key or your data go here.
Terms
What you get
PreflightClips checks a clip against the rules of a clipping campaign brief and helps you fix the caption and the file. The free plan is free with no time limit. Pro (US$9 a month) and Team (US$29 a month) add the tools listed on the main page. Prices are shown before you pay and do not change during a paid period.
A check is not an approval
The tools check the rules that software can check and list the rest for you to confirm. Campaign teams make the final decision on every clip. We do not promise that a clip will be accepted, paid or reach any number of views, and we are not part of any campaign, agency, platform or brand named on the site.
Trial, payment and renewal
- Each device can start one free 3-day trial of Pro or Team. No payment details are asked for.
- Plans are paid in cryptocurrency, one period of 30 days at a time. Nothing renews by itself: when a period ends, the plan stops until you pay again. Paying again with the same key adds 30 days; changing plan starts a new 30 days.
- The page shows the exact amount, coin, network and address for your order. A payment counts after the network has confirmed it. A payment up to 1% below or 2% above the amount is accepted automatically when it clearly belongs to your order; other amounts are checked by hand, so write to us.
- Send only on the network shown. Coins sent on another network or to another address may be lost, and we cannot recover them.
- You pay the network fee for your payment.
Your key and your devices
- After payment you get a licence key. Keep it: we do not have your e-mail, so we cannot send it again unless you contact us with the payment details.
- A Pro key works on 2 devices, a Team key on 5. You can free a place 3 times in 30 days; a device not used for 14 days frees its place by itself.
- The key is for you (Pro) or your team (Team). Sharing or reselling it is not allowed, and a key used to get around these limits can be switched off.
Fair use
Do not try to break, overload or get around the service, and do not use it for anything illegal. Your clips, captions and briefs stay yours; they are processed on your own device.
Right of withdrawal (EU consumers)
If you buy as a consumer in the EU, the law gives you 14 days to withdraw from a contract for digital services. When you pay, you ask us to start the plan at once and confirm that you know you lose this right once the plan has started. Our own refund rule below still applies.
Liability
The service is provided as it is. We are liable only as far as the law does not allow us to exclude it; for paid plans, at most for the amount you paid for the current period. Nothing here limits your rights as a consumer under the law of your country.
Changes and law
We may change these terms. A change never applies to a period you have already paid for. These terms are governed by Polish law; consumers keep the protection of the law of the country where they live.
Refunds
- Within 3 days of paying you can ask for a full refund, for any reason. Write to preflightclips@gmail.com with your licence key or the transaction id.
- We return the amount we received, in the same coin and on the same network, to an address you give us. The network fee of the return is taken from the amount.
- Refunds are sent by hand, normally within 7 days. The key stops working when the refund is sent.
- If a payment did not unlock your plan because of a wrong amount or network, write to us: we check it by hand and either unlock the plan or return the money.
- After 3 days there is no refund for the rest of the period, unless the law gives you one or the service did not work as described.
Privacy
The short version: we do not know who you are. There are no accounts, no e-mail sign-up, no cookies, no ads and no tracking of you as a person.
On your device only
Your clips, captions, briefs and subtitles are read and made in your browser and never uploaded. The page saves a few settings (the campaign, the tab, the language, your own brief) and, if you use a plan, your key and a device key in your browser's storage. Clearing the site data in your browser removes them.
What our server keeps
| What | Why | How long |
|---|---|---|
| A one-way hash of your licence key, never the key itself | to recognise the key | until 1 year after the plan ends |
| The public key of each device you use, when it was added and last seen | to keep the device limit | until 1 year after the plan ends |
| Your orders: plan, coin, amount, our address, time, a hash of the order secret | to match your payment | unpaid orders: deleted after 30 days |
| Daily counts: how many visits, and how many clicks on Try and Pay, by the site people came from (for example tiktok.com). Nothing per person | to know which ads work | about 13 months |
| The id and amount of the transaction that paid an order | to make sure one payment pays one order, and for accounting | as long as tax law requires |
The server never asks for or keeps your name, e-mail, card, wallet seed phrase or private key. A transaction on a blockchain is public by nature: anyone can see the sending address, our address and the amount, whatever we do.
Who else is involved
- GitHub Pages serves the site, and Cloudflare runs the plan server. Like every web host, they process your IP address to deliver the pages and to stop abuse. We do not store IP addresses.
- The first time you use subtitles, your browser downloads the speech library from jsDelivr and the speech model from Hugging Face. They see a download request, never your clip.
- To check a payment, our server asks public blockchain nodes and two exchanges (Coinbase, Kraken, for prices) about public data. It never sends them anything about you.
- If you e-mail us, we keep the message to answer it and delete it within a year after the matter is closed.
Your rights
Under the GDPR you can ask what we hold about you, and have it corrected or deleted, at preflightclips@gmail.com. Because we hold no name or e-mail, send your licence key or transaction id so we can find the records. You can also complain to the Polish data protection authority (UODO). The controller of the data is ST, Poland.
Nobody from PreflightClips will ever ask for your seed phrase or private key. Anyone who does is a thief.